When it comes to telecom services in India, Bharat Sanchar Nigam Limited (BSNL) is one of the most trusted names. Millions of users rely on BSNL for prepaid, postpaid, broadband, and fiber services. But sometimes, customers face issues like slow internet, billing errors, or network problems. The quickest solution is to contact the BSNL customer care number and get support directly from the service team.
In this article, you will find all the important BSNL helpline numbers, state-wise support details, and tips to resolve common issues quickly.
What is the BSNL Customer Care Number?
The BSNL customer care number is a toll-free helpline that allows customers to connect with the support team for instant assistance. Depending on the service you use—mobile, landline, broadband, or fiber—BSNL provides different contact numbers.
Here are the main BSNL helpline numbers:
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BSNL Customer Care Toll-Free Number (General): 1800-180-1503
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BSNL Mobile Services Helpline: 1503 (from BSNL number) / 1800-180-1503 (from other networks)
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BSNL Broadband and Landline Helpline: 1800-345-1500
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BSNL FTTH (Fiber) Helpline: 1504 (BSNL users) / 1800-444-1504 (other networks)
These numbers are active 24×7 to resolve complaints and queries.
How to Contact BSNL Customer Care
There are multiple ways to connect with BSNL’s support team apart from calling the BSNL customer care number.
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Call the helpline – The fastest way to get help.
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Raise a complaint online – Visit the official BSNL self-care portal.
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Use the BSNL mobile app – Download the app to manage services and lodge complaints.
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Email support – Customers can email queries to portalhelpdesk@bsnl.co.in.
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Visit the nearest BSNL office – For hardware or in-person support.
Common Issues Resolved Through BSNL Customer Care Number
Calling the helpline can help you resolve a wide range of issues, including:
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SIM card activation and deactivation
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Prepaid and postpaid recharge problems
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Balance and validity checks
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BSNL broadband speed issues
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Landline and FTTH connectivity problems
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Billing errors and payment issues
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International roaming activation
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New connection or plan change requests
The BSNL customer care number ensures you get a quick solution without visiting the office physically.
State-Wise BSNL Customer Care Numbers
BSNL also provides state-wise helplines for region-specific services. Here are some key numbers:
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Andhra Pradesh & Telangana: 1500 (landline), 1503 (mobile)
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Karnataka: 1500 / 1800-345-1500
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Tamil Nadu: 1500 / 1503
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Kerala: 1500 / 1800-180-1503
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Delhi & NCR: 1800-180-1503
Customers should always check the official BSNL website for the latest state-wise helpline updates.
Why Contact BSNL Customer Care?
Here are the main benefits of using the BSNL customer care number:
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Available 24×7 for most services
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Toll-free numbers to avoid extra charges
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Direct access to BSNL technical and billing support
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Quick solutions for network-related issues
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Easy complaint registration and tracking
For both urban and rural customers, the BSNL customer care number acts as the fastest way to get assistance.
Final Thoughts
BSNL continues to serve millions of customers across India with affordable telecom services. But when problems arise, knowing the correct BSNL customer care number can save you time and effort. Whether it’s a broadband issue, a billing complaint, or a mobile SIM query, BSNL provides quick support through its toll-free helplines, online portals, and customer care centers. Always use the official helpline for safe and reliable service.