THIS IS HOLLAND is a fascinating flying theater attraction located in Amsterdam, providing a virtual flight experience in the Netherlands. In case one needs help regarding ticket bookings, making reservations, refunds, and visitor information about THIS IS HOLLAND, one can easily contact their customer service. Knowing the major points of contact like the phone number, physical address, and emails, among others, comes in handy in making communication easier. This paper outlines the contact details for THIS IS HOLLAND, how to contact them, and useful tips in handling inquiries.
What Is THIS IS HOLLAND?
THIS IS HOLLAND is an interactive attraction located in Amsterdam, Holland. One can have the 5D Flight Experience at THIS IS HOLLAND, where one will get a chance to fly around Holland using the motion seats while enjoying the effects of wind, fog, aromas, and visuals.
Also, there are educational presentations about the geography, history, and culture of the Netherlands prior to your 5D Flight Experience.
Tourists usually choose this attraction because it provides visitors with the unique opportunity to get to know the Netherlands in approximately one hour.
Main Phone Number of THIS IS HOLLAND in Amsterdam
The official customer support phone number of THIS IS HOLLAND can be found on thisisholland.com, and it is:
+31 20 215 3008
Customer support is open:
- from Monday to Friday
- 9:00 AM – 5:00 PM
- on public holidays, customer support is closed
This phone number can be used for general customer queries, assistance with booking, reservation changes, and so on.
Official Contact Information
Apart from the main phone number, the customer support department of THIS IS HOLLAND offers several ways of contacting.
Phone
+31 20 215 3008
Open Monday-Friday from 9:00 AM till 5:00 PM
info@thisisholland.com
Email contact is applicable for:
- General queries
- Reservation requests
- Group reservations
- Partner inquiries
- Press inquiries
Address
THIS IS HOLLAND
Overhoeksplein 51
1031 KS Amsterdam
The Netherlands
Contact Form
There is also an official contact form that can be submitted online.
THIS IS HOLLAND’s Office Address and Contact Details
THIS IS HOLLAND Office Address and Contact Details
To get in touch with THIS IS HOLLAND and to contact their office, follow these steps:
Find the Office Address
The address of the place is Overhoeksplein 51, 1031 KS Amsterdam, The Netherlands.
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Customer Support Hotline Number
Contact the customer support service center at +31 20 215 3008 between 9:00 AM and 5:00 PM (Monday to Friday, excluding public holidays).
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If you wish to send an email regarding any inquiries and bookings, use the following email ID: info@thisisholland.com.
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Complete the Online Contact Form
Fill out the contact form on their official website with your name, email ID, and your message.
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Plan Your Route to Their Place Before Visiting Them
This tourist spot is situated close to Amsterdam Central Railway Station and is easy to reach by ferry Buiksloterweg (at no charge), by bicycle, by train, and by car.
What Can Customer Service Help With?
The support team will be able to help the visitors with different questions.
Ticket Bookings
The customer service team will be able to give answers about:
- Purchase of tickets
- Time slot availability
- Ticket prices
- Online booking
Reservation Changes
In case of any changes in the travel schedule, the customer service team can help with:
- Changing dates of the booking
- Time slot changes
- Scheduling of possible tickets
Be sure to check the terms of the ticket before making any changes.
Group Bookings
School groups, corporate groups and tour companies usually call customer service about:
- Booking groups
- Availability
- Pricing
- Visiting schedule
Accessibility Information
Visitors who have accessibility needs will be able to find out about:
- Wheelchair accessibility
- Mobility aids
- Companions policy
- Safety requirements
Opening Hours
The customer service team can check:
- Operating hours per day
- Holiday schedule
- Seasonal changes
- Special events schedule
Even though the attraction operates all days of the week, the operating hours may vary depending on the needs of the company.
Lost Property
In case you’ve lost some belongings during your visit, the customer service will help you understand the procedure for lost property and find out if your belongings have been found.
Best Time to Contact the Customer Service
In order to get a faster response, it will be wise to contact:
- Early morning (right after phone opening time)
- Mid-week (Tuesday – Thursday)
- Not during holidays
These times will allow getting better assistance in comparison with the peak of the visiting time.
Tips for Getting Quick Assistance from THIS IS HOLLAND
| Tip | Why It Helps |
| Keep Your Booking Reference Ready | Makes it easier for support staff to locate your reservation quickly. |
| Contact During Business Hours | Calling during official support hours can reduce waiting time. |
| Clearly Explain Your Issue | Providing complete details helps customer service resolve your request faster. |
| Use the Correct Contact Method | Call for urgent issues and use email or the contact form for non-urgent inquiries. |
| Include Relevant Documents | Have your ticket confirmation, payment receipt, or email correspondence available. |
| Check the FAQ First | Many common questions about tickets, opening hours, and visitor information are answered on the official website, saving you time. |
Email VS Phone Support
Each type of communication has its own advantages.
Phone Support
The best for:
- Emergency questions
- Same-day visiting
- Bookings
- Reservation problems
Email Support
The best for:
- Detailed questions
- Documentations
- Groups bookings
- Business cooperation
- Additional questions
Planning Your Visit
Before contacting customer service, prepare the following information:
- Reference number of the booking
- Visit date
- The number of tickets
- Confirmation email
- Payment details (if necessary)
How to Get to THIS IS HOLLAND
THIS IS HOLLAND is located in Amsterdam-Noord, opposite Amsterdam Central Station, across the IJ River.
Visitors usually use the following ways to get to the attraction:
- Free ferry from Amsterdam Central Station
- Bicycles
- Public transportations
- Cars
- Taxis
The most popular way is to use the ferry and walk to the place.
Tips for Fast Customer Service
In order to make your customer service experience smoother:
- Call during office hours.
- Have your booking confirmation handy.
- State your issue clearly.
- Look through the FAQ before contacting customer support.
- Use email for non-urgent requests.
The majority of questions are already answered on the official site.
Customer Support Best Practices for a Smooth Experience
Following a few best practices in advance of contacting the company, whether before your trip or after your experience, will enable you to get help more easily.
Before contacting customer support, look at your booking confirmation email for such important data as your booking number, visiting date, type of tickets purchased, and confirmation of your payment. Mentioning these details in case of contacting customer support will help the representatives find your reservation easily and help you faster.
Common Reasons to Call THIS IS HOLLAND Customer Service
| Reason | How Customer Service Can Help |
| Ticket Booking Assistance | Help with purchasing, modifying, or confirming tickets. |
| Reservation Changes | Update the date, time, or number of visitors for an existing booking. |
| Refund and Cancellation Requests | Explain refund eligibility and cancellation policies. |
| Group Booking Inquiries | Provide information about school trips, corporate events, and large group reservations. |
| Accessibility Support | Answer questions about wheelchair access and visitor accommodations. |
| Attraction Information | Share details about opening hours, flight experience, facilities, and visitor guidelines. |
| Lost and Found | Assist in locating personal belongings left at the attraction. |
| General Customer Support | Resolve payment issues, booking errors, or other visitor concerns. |
Why Use Only the Official THIS IS HOLLAND Contact Information?
When searching online for the main phone number for the company on thisisholland.com, you may meet third-party travel sites, online directories, or even outdated data. Some of these resources may provide you with the correct contact details, but others will offer outdated or wrong phone numbers or addresses.
In order to avoid misunderstandings, use only the official website of THIS IS HOLLAND while searching for customer support information. Contacting verified customer support will guarantee that you contact the representatives of THIS IS HOLLAND, and not some other company.
The official customer support channels are the safest way to:
- Confirm ticket availability
- Check opening hours
- Make reservation changes
- Find out about accessibility services
- Make a refund or cancellation request
- Get visitor guidelines
Using verified customer support channels will guarantee the safety of your personal information.
Frequently Asked Questions
What is the company’s main telephone number on thisisholland.com?
The official customer support telephone number is +31 20 215 3008 and works Monday through Friday from 9:00 AM to 5:00 PM.
What email should I use?
For any questions related to the attraction, visitors may send emails to info@thisisholland.com.
What is the location of THIS IS HOLLAND?
The attraction is situated at:
Overhoeksplein 51
1031 KS Amsterdam
The Netherlands
Can I make inquiries regarding group reservations?
Yes, you can make a reservation if you want your group to visit the attraction.
What are the operating hours of the attraction?
THIS IS HOLLAND opens daily from 10:00 AM to 7:00 PM. Please note that customer support operates Monday through Friday during business hours.
Conclusion
In case you need to find the company’s main telephone number on thisisholland.com, it is +31 20 215 3008. In case you have any concerns related to ticket reservations, accessibility inquiries, group reservations, etc., customer support is ready to assist you Monday through Friday from 9:00 AM to 5:00 PM.
It is recommended to check the website’s FAQ section prior to contacting customer support, as all the common questions regarding opening hours, transportation, tickets, and visiting are usually answered there.
